Twitter seems to so far have been the best shot on getting in touch with you. (Made a post for that one too ) which also died out. My first support case, created more than 9 months ago 40B6K27 which got buried and closed even after I said I still needed help. So I believe this new docking might have issues too.įunny to say, this new replacement dock's serial number does not exist in your device database so I'm not allowed to add it my account. You were also suppose to collect the old docking, but this also seems to be forgotten, I contacted you one last time 1 month ago and you were to follow it up.So I decided to plug that one back in since I already have it here, updates just fine. I have images and log of the firmware update which I can provide if I have somewhere to contact. No success.Good to see that you don't check your own forum regarding issues which apparently affects a few users I have tried safe boot and maintenance boot. I have ofc tried reboot, made sure windows was up to date. PD CCG4 update timeout, please remove all devices from the dock and reboot computer to try again. I have also gotten a new monitor since last, and I have another laptop too now which I can test with.Decided to do a firmware update to see if that would fix it, some parts of this fails: PD Billboard update timeout, please remove all devices from the dock and reboot computer to try again.
I first had issues with colours on the docking and I got a replacement (9 months after I contacted.) which solved that, now I'm experiencing ethernet problems and sometimes I don't find my monitor.
I'm writing here because the Official way of contact seems to fail and I hope to shine some light on my issue so that it may finally be solved.
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